Eligibility and Verification Policy =================================== Tillyard. Version 1.2. In effect from October 21, 2026. Fingerprint of this text (SHA-256): 8d66099123a5481df923f6a7face1af5dc333fab3ca629a63bd80a0e2698c13d This version: https://tillyard.org/policies/eligibility-and-verification-policy/v/1.2 This policy says who can hold an account at Tillyard, what we check when someone joins, what we take on their word, and what happens later: at the yearly email check, at graduation, and when an account turns out not to meet the rules. Each rule comes with the reason for it. - Joining is not open yet. Until it opens, the join page takes your college email address for an early list, and we write to you once when you can join. The rules below apply from then. - You can be a member if you are 18 or older, you live in the United States when you join, you are a current student or a recent graduate of a United States college on our list, and you can receive mail at your address at that college. A recent graduate is someone who finished within the 24 months before joining. One account each, under your own name. - We check one thing: that a mailbox at that college answers. We do not check identity documents, we do not contact your college, and we do not confirm enrolment. Your profile says exactly what was checked and when. - Sign-up asks for your date of birth. Our server compares it with today's date and throws it away. We keep only the fact that the check was done and the day it was done. - High-school students are not eligible, even when a college has given them a college email address. - Colleges in Tennessee and Mississippi are held back at present while we wait for legal advice. There is a waiting list. - About once a year we ask you to confirm your college address again. If you do not, the account lapses: taking part pauses, and your Record, your tools and your data stay. - Graduating changes nothing on the day. When your college closes your mailbox, the next check will lapse. Your record pages keep working. - If an account is not eligible we may pause it, and we may close or remove it. An account that belongs to someone under 18 is closed. - If your college is not on the list, ask us. We add colleges at our discretion. If this summary and the full text below ever differ, the full text governs. 1. About this policy ==================== 1.1 Who is speaking ------------------- Tillyard is an Ohio nonprofit corporation. In this policy we, us and our mean Tillyard, and the site means the website at tillyard.org. 1.2 Who this policy is for -------------------------- People deciding whether they can join. Members, for as long as they hold an account. Anyone who wants to know what the college email line on a member's profile means, including a recruiter reading a record page. 1.3 How this fits with our other documents ------------------------------------------ For members this policy is part of the agreement in the Terms of Use. Sections 3 and 4 of those terms give the short version. Where the two cover the same point, this policy is the more specific document and governs that point, unless the Terms of Use say otherwise. Section 37.5 of the Terms of Use sets the order among all our documents, including the sections of those terms that prevail over every other document. - The Privacy Notice governs what we collect at sign-up and afterwards, and how long we keep it. Where this policy summarizes a retention period, the Privacy Notice and the Data Retention Schedule govern. - The Child Safety Policy governs what we do when an account may belong to someone under 18. Section 4.7 of this policy summarizes it. - The Reporting, Enforcement and Appeals Policy governs pauses, suspensions, removals and the single second look. - The Record and Verification Policy governs what a record page says, including the college email line as it appears there. 1.4 Words we use ---------------- Words that have one meaning in every one of our documents, such as member, visitor, staff, the editor, record item, hold, case and tip, are defined in Definitions. The words below are added for this document's own subject, or repeated from Definitions for convenience. If a repeated meaning ever differs, Definitions governs the meaning of the word. - A member is a person who holds an account. - A college is a college or university in the United States that grants degrees, including a community college. - The list is our list of the email domains of colleges whose students and recent graduates can join. - A college address is an email address your college issued to you personally, at a domain on the list. - The college email line is the sentence on a member's profile and record pages in the form "Verified .edu email, checked October 2026". - A held-back state is a state where we are not currently accepting sign-ups from colleges (section 7). - Lapsed describes an account whose yearly email check was not completed in time (section 9.4). - Paused describes an account we have stopped from taking part while we look at a concern. - Closed describes an account that has ended, whether the member closed it or we did. Removed describes an account we ended because of conduct. - Staff means the owner and any person who works for us under a paid, written contract and holds a staff account. At present the owner is the only member of staff. Members are never staff, and no member is given any power over another member's content or account, whatever title or history that member has. 1.5 "May", "aim" and "currently" -------------------------------- When this policy says we may do something, we are describing something we are allowed to do and can choose not to do. When it says we aim to do something, we are describing what we try to do, with no commitment about a result or a time. Currently and at present describe how the site works on the date of this policy, and a number marked that way can change. When a document of ours uses the word will for something we do, we mean it as a commitment, and every commitment is listed in Schedule 1 of the Terms of Use. A statement of how the site works describes the site as it is on the date of this document, and we mean it to be true on that date. It is not a promise that the site will stay that way (Definitions, section 2). 2. Who may join =============== 2.1 The conditions ------------------ To be a member you must meet every one of these. The second and third are tested when you join. The others must stay true for as long as you hold an account. 1. You are 18 years old or older. 2. You live in the United States when you join. 3. You are a current student or a recent graduate of a college on our list when you join (section 6), and you are not a high-school student. 4. You can receive mail at your college address, and you show that when we ask. 5. You hold one account, in your own name. 6. We have not removed you before, and no law bars you from using the site. 7. Your college is not in a held-back state. 2.2 What we check, and what we take on your word ------------------------------------------------ A badge on a profile can suggest more than we have checked, so this table lists each condition and whether we check it. What we check, and what we take on your word. Columns: condition, what happens at sign-up, is it checked? Condition | What happens at sign-up | Is it checked? ---------------------------------------------------- A college on our list | The domain of your email address is compared with the list | Yes, by the site You can receive mail there | We send a code to the address and you type it in | Yes. This is the one thing we check about you directly 18 or older | You enter your date of birth. Our server compares it with today's date and discards it. You also tick a statement that you are 18 or older | The date you enter is evaluated. We cannot check that it is true Current student or recent graduate, and not a high-school student | You answer a question about where you are in your studies, and tick a statement | No. This is your own statement In the United States | The list holds only United States colleges, and you tick a statement | The college is checked. Where you are is your own statement One account, your own name | One account per college mailbox. You tick a statement | The mailbox is checked. The rest is your own statement Not removed before | A protected record lets us recognize the email address of a removed account | Yes, for the same address Not a held-back state | The site declines sign-ups from colleges in those states | Yes, by the college's state A statement you tick is part of your agreement with us. If it is false, you have broken the Terms of Use, whether or not we could have found out. 2.3 The conditions continue --------------------------- Eligibility is not settled once at the door. If a condition stops being true, tell us or close the account. Section 10 explains the one case where time alone changes things, which is graduation. 2.4 People who do not need to be eligible ----------------------------------------- You do not need an account, and so do not need to meet these conditions, to open a public page, check a record, confirm something for a member from outside, use the dispute or removal forms, or, once donations open, leave a tip. Other documents cover those: the Terms of Use, section 7 of the Service and Volunteering Terms (for outside confirmers), the Disputes and Corrections Policy and the Tips and Larger Payments Terms. 2.5 Our discretion ------------------ Membership is offered at our discretion. We may decline a sign-up, hold new sign-ups on a waiting list when the site is near its capacity, or ask for a further check before an account opens. We do not decline or remove anyone because of race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, disability, military or veteran status, age above 18, or any other characteristic the law protects. 3. Why each rule exists ======================= Why each rule exists. Columns: rule, the reason. Rule | The reason ----------------- Adults only | Members write to each other in private notes and at tables in real time, under their real names. That is built for adults dealing with adults. People under 18 also cannot always be held to an agreement such as the licence an author gives for a paper, and laws about online services used by minors ask for things this site is not built to do, such as a parent's consent. Students and recent graduates of a college | Everything here is built around one stage of life: in college or just out of it. Readers are "students at other colleges", and that sentence on a paper's page has to be true. A real name beside a college also makes people behave better than a handle does. Not high-school students | Many high-school students hold college email addresses through dual-enrollment and early-college programs. An address alone would let them in. The status question exists to close that gap. A college on our list | The list is how we keep out domains that belong to high schools and other bodies that are not colleges, and how we hold back a state when we need to. A working address at the college | It is the only free check that ties an account to a college. It is weak evidence, and we say what it is and no more. United States only | We built the site for United States law. We have not set it up to meet the privacy or consumer laws of other countries, and we do not direct it at people there. One account, your own name | Papers, projects and records carry names, and other people rely on them. Blind reading depends on a reader being one person. Blocks and removals mean nothing if a person can come back as someone else. Not removed before | Removal is a decision that the person should not be here. A new account would undo it. Not a held-back state | Some state laws would require us to do things we do not do. Section 7 explains. 4. Age: the 18-or-over rule and the screen ========================================== 4.1 You must be 18 or older --------------------------- You must be 18 or older to hold an account. There are no exceptions: not with a parent's permission, not with a teacher's, and not for a student who started college early. We know this leaves out some real college students, including first-year students who are still 17. It is a rule about what the site is built for and says nothing about any young person. Anyone it leaves out is welcome once they are 18 and otherwise eligible. 4.2 What sign-up asks --------------------- - Your college email address, which is then checked by a code. - Your date of birth, in a form you fill in freely. The form does not tell you what answer is needed, and it is not a tick box. - Where you are in your studies: undergraduate, graduate student, recent graduate, or high-school student taking college classes. The last answer is not eligible. - A statement you tick. The box starts empty. Its label is both a statement of fact and your agreement, and the three titles in it are links. The box reads: "I am 18 or older, I am in the United States, and I am a student or recent graduate of the college whose email I used. I agree to the Terms of Use and the Community Guidelines, and I have read the Privacy Notice." Section 2 of the Terms of Use says what ticking it means. A bot check runs before any email is sent. 4.3 What happens to your answers -------------------------------- What happens to your answers. Columns: what you give, what we do with it, what we keep. What you give | What we do with it | What we keep ------------------------------------------------- Date of birth | Our server compares it with today's date in the same step | Nothing of the date. We keep that the check was done, and the day and time it was done Your answer about your studies | It decides whether sign-up continues | The answer, while your account is open. It is not shown on your profile The ticked statement | It forms part of your agreement | Which version you agreed to, and when College email address | A code is sent to it | The address, and the college it belongs to We never store a date of birth, an age in years, or an identity document. 4.4 If the screen is not met ---------------------------- If the date of birth shows that you are under 18, or you answer that you are a high-school student, sign-up stops with a neutral message and no account is created. So that the form cannot simply be tried again with a different answer, the browser is stopped from retrying for a time. The Privacy Notice says what is kept after a declined attempt and for how long. The date that was entered is not kept. 4.5 What we do not use ---------------------- We do not ask for a driver's licence, a passport, a student ID card or any other document. We do not ask for a selfie and we do not use face or voice analysis. We do not use an outside age-verification service. We do not ask your college about you. We chose not to hold that kind of information about anyone. 4.6 What the screen cannot do ----------------------------- No free check can prove anyone's age. A person who is determined to lie about a date of birth can do so here, as they can anywhere online. The screen, the status question and your statement are there so that we do not knowingly admit anyone under 18 and so that a false answer is clearly the fault of the person who gave it. They do not make the site safe for a child, and we do not say they do. 4.7 If we later have reason to think a member is under 18 --------------------------------------------------------- Any member can report that another member may be under 18, and we may come to suspect it in other ways. The Child Safety Policy governs what happens. In outline: 1. The account can be paused straight away, before a person has looked. A pause is a precaution and leaves no mark if the concern is unfounded. 2. A person on our staff looks at what we have. We may ask the member to confirm their age again and to explain what prompted the concern. We do not demand identity documents. 3. If we conclude the account holder is under 18, we close the account and erase its information without the usual waiting period, except for what the law requires us to keep and what we need to keep the decision in force. 4. If we conclude the account holder is 18 or older, the pause is lifted and nothing counts against them. 5. If we cannot tell, we may keep the account paused or close it. Where real doubt remains we resolve it in favor of protecting someone who may be a child. A person whose account was closed only because they were under 18 is welcome to join once they are 18. They may need to write to support@tillyard.org first, because the address of a closed account can be blocked from signing up again. 4.8 Where the law sets an older age ----------------------------------- In a few states a person becomes able to make a binding agreement at an age older than 18. If that applies to you, you confirm when you join that you are able to enter into the agreement under the law where you live. If you are not, please do not join yet. 5. The college email list ========================= 5.1 What the list is -------------------- We keep a list of email domains. Each belongs to a college in the United States. A sign-up is accepted only from an address at a domain on the list. We decide what is on the list, and we may add or remove a domain. 5.2 What counts as a college ---------------------------- For the list, a college is an institution in the United States that grants associate, bachelor's, graduate or professional degrees and issues email addresses to its students. That includes community colleges, public and private universities, and colleges that teach online. The list leaves out: - elementary, middle and high schools, and school districts, including any that hold an address ending in .edu; - bodies that hold a .edu address and are not colleges, such as research institutes, museums, hospital systems and associations; - colleges outside the United States, and the overseas campuses of United States colleges where they use a separate domain; - colleges in a held-back state, while it is held back. At present the list covers colleges in the fifty states and the District of Columbia. If your college is in a United States territory, ask us. 5.3 What being on the list means -------------------------------- Only that we accept sign-ups from that domain. It does not mean the college knows about us, approves of us, or has any arrangement with us. No college does. A college's name appears on the site in text only because members study there. 5.4 Addresses that do not make someone eligible ----------------------------------------------- Colleges issue addresses to many people who are not their students. Holding an address at a listed domain does not make any of these people eligible: - a high-school student in a dual-enrollment or early-college program; - an applicant, or an admitted student who has not finished high school; - a member of faculty or staff who is not also a student; - a retired member of faculty or staff, a visitor, a contractor or a volunteer; - someone taking a non-credit, community or continuing-education class; - a graduate of long ago who kept a lifetime address (section 6.3). The address must be a personal mailbox your college issued to you. A shared mailbox, a role address or a club's address cannot be used to join. If your college does not issue email addresses to its students, you cannot join at present. The mailbox check is the only check we have, and we have nothing to put in its place. 5.5 If your college is not on the list -------------------------------------- The join form tells you before you do anything else, and offers to keep your college email address on a waiting list so that we can write to you once if the college is added. You can also write to support@tillyard.org with: - the name of the college and the city and state it is in; - the email domain it issues to students (the part after the @); - the address of the college's own website. Please do not send anyone else's email address, and do not ask on behalf of a whole class or club. One request is enough. 5.6 How we decide ----------------- We look at whether the college is in the United States, whether it grants degrees, whether the domain is the one it issues to students, and whether it appears in public reference lists of United States colleges. We may add a college under a rule set in advance when its domain is on such a reference list. We do not promise to add any college, and we do not promise a time. We may decline, for example where the domain is shared with a high school or we cannot tell students from others at that domain. Adding a college is not a judgment about it, and neither is declining. 5.7 If a domain comes off the list ---------------------------------- We may take a domain off the list, for example if we learn it serves a high school or if a state becomes held back. No new sign-ups are then accepted from it. An existing member is not removed only because their college's domain came off the list. Their account continues until its next yearly check, which cannot be completed while the domain is off the list, and then lapses as section 9.4 describes. If the reason for taking the domain off is that the people using it are not eligible, section 12 applies. 5.8 The name of your college ---------------------------- The name shown beside your name is the college the domain belongs to, as written on our list. Where several campuses share one domain, the name shown is the one on our list for that domain. If it is wrong, tell us at support@tillyard.org. You choose separately whether your college appears on your public pages. 6. Student status ================= 6.1 Who counts as a current student ----------------------------------- You are a current student if the college whose address you use counts you as one of its students today. That covers: - undergraduates and graduate or professional students; - full-time and part-time students; - students who study on campus and students who study online; - students at two-year and at four-year colleges; - students of any age from 18 up; - students on a break the college recognizes, such as a leave, a co-op term or a term abroad; - students taking classes for credit outside a degree, such as a credit-bearing certificate, a post-baccalaureate year or a visiting term, for as long as the college treats them as its student. At sign-up you choose "undergraduate" or "graduate student", whichever is closer. 6.2 High-school students ------------------------ A high-school student is not eligible, at any age, even when a college has issued them a college address for classes they take there. That includes dual-enrollment and early-college students, and admitted students who have not yet finished high school. Once you have finished high school, are 18, and hold an address at a listed college as its student, you are eligible like anyone else. 6.3 Recent graduates -------------------- A recent graduate is a person who completed a degree or a credit-bearing program at a listed college within the 24 months before joining. A person who joined as a student and has since finished or left stays a member on the same footing. In either case membership continues only while the yearly email check can be completed. This is the same definition as in Definitions and in section 3.5 of the Terms of Use, word for word, and the join page does not change it. Two things follow. - Joining. You can join as a recent graduate if you finished within the 24 months before the day you join and your address at that college still receives mail. A lifetime or alumni address does not extend the 24 months. If you finished longer ago than that, the site is not for you, and we may decline or close an account opened on that footing. - Staying. If you joined as a student, graduating does not end your membership, however long ago it becomes. The mailbox sets the limit: you stay a member for as long as you can complete the email check when it comes due (section 9). When your college closes your address, the next check lapses. At sign-up we ask whether you are a student or a recent graduate. We do not ask when you graduated, and we do not check it with your college. The 24 months is your own statement, and a false one is a reason to close the account (section 12). 6.4 If you leave college without graduating ------------------------------------------- If you withdraw, transfer out, or stop for any other reason, you are no longer a current student of that college. We treat you as we treat a recent graduate: your account continues until the yearly check can no longer be completed, and then lapses. If you enrol at another listed college, you can move your account to your new address (section 9.6). We do not ask about your standing with your college, and a lapse says nothing about it. 6.5 International students -------------------------- A student at a listed United States college is eligible whatever their citizenship or visa. Being a member is not employment, an internship, practical training or volunteering for an employer, and we do not give immigration advice. If you hold an F-1 or other student visa and are unsure how your visa rules treat any activity here, ask your college's international student office before you take it up. 6.6 We take your word, and we may ask again ------------------------------------------- We do not check enrolment with your college and we ask your college for nothing. Your statement that you are a student or recent graduate is your own. If we have reason to doubt it, we may ask you to confirm it again or to complete the email check early. 7. Place: the United States, and states where we are holding back ================================================================= 7.1 United States only ---------------------- The site is run from the United States for people in the United States. You must live in the United States when you join. If you live outside the United States, or study at a college outside the United States, please do not join. We make no claim that the site is appropriate or lawful to use anywhere else. 7.2 Travelling or studying abroad --------------------------------- A member who joined while living in the United States and later travels, or spends a term abroad through their United States college, may keep using their account. You are responsible for following the law of the place you are in. We do not ask where you live after you join. 7.3 States where we are holding back ------------------------------------ At the date of this policy we do not accept sign-ups from colleges in Tennessee and Mississippi. The join page shows the current list. The reason is this. Each of those states has a law in force that requires services it calls social media to check the age of people who open accounts and to get a parent's consent for anyone under 18. Checking in the way those laws expect means handling identity information, which we have chosen not to do. Whether those laws apply to a site like ours is a legal question we have put to a lawyer. Until we have the answer we are not opening there. Holding a state back is not a comment on its colleges or its students. 7.4 The waiting list -------------------- If your college is in a held-back state, the join form says so first and offers to keep your college email address on a waiting list. If the state opens, we may write to you once to say so. The Privacy Notice says how long a waiting-list address is kept. 7.5 Where you live and where you study -------------------------------------- The rule is applied by the state your college is in, because that is what the list records. We may also decline or pause an account when we learn that a member lives in a place whose law would require us to do something we do not do. If you move your account to a college in a held-back state, the move is declined in the same way a sign-up would be. 7.6 Adding or releasing a state ------------------------------- We may hold back another state, or release one, at any time. If a state becomes held back, section 5.7 applies to members already at its colleges: they are not removed for that reason alone. 8. One person, one account, your own name ========================================= 8.1 One account for each person ------------------------------- Each person may hold one account. You may not create an account for someone else, share your account, lend it, sell it or hand it on. Accounts are for individual people: a club, a company or a college cannot hold one. 8.2 How it is applied --------------------- The site allows one account for each college mailbox. Addresses that reach the same mailbox are treated as the same address. Beyond that, the rule rests on your statement at sign-up and on what we learn later. 8.3 If you have two college addresses ------------------------------------- Some people do: a transfer student for a while, a graduate now enrolled somewhere new, a student cross-registered at two colleges. You still hold one account. Join with the address at the college you mainly attend, and if that changes, move the account (section 9.6). Do not open a second. 8.4 If we find a second account ------------------------------- We may pause both while we look. Where the second account looks like a mistake, we aim to ask which one you want to keep and close the other. Accounts are not merged, and items on the closed account's Record do not move to the one you keep. Where a second account was used to gain something, such as reading your own paper, confirming your own project, filling a round or getting around a block, that is a serious breach. We may withdraw the items involved and remove both accounts. 8.5 Your own name ----------------- Use the name you go by professionally, the one on your résumé. It does not have to be every part of your legal name, but it must be yours. You may not use someone else's name, a name chosen to mislead, or a name that suggests you are staff. You can change your name within limits shown in your account (currently two changes a year). A complete change of name on an account that holds a title waits for a check by staff. A former name is never shown on a public page. 8.6 People we have removed, and people who closed their own account ------------------------------------------------------------------- If we removed you, you may not join again unless we tell you in writing that you may. So that a removal or a block is not undone by leaving and returning, we keep a protected record that lets us recognize the email address of a closed account without storing the address itself. The Privacy Notice gives the periods. We enforce this by recognising the email address that was used, and by comparing a protected fingerprint of a new member's name and college with those of accounts staff removed, which only raises a flag for a person to look at. We cannot prevent a person from returning under a different address, and we act when we learn of it. If you closed your own account in good standing, you can join again with the same address after a short wait (currently 14 days). You start a new Record. Items from the closed account are not restored. 9. Checking your college email, and the yearly re-check ======================================================= 9.1 The check at joining ------------------------ We send a six-digit code to your college address and you enter it. That shows that on that day you could receive mail at that address. Nothing else is checked. Never give a code to anyone. Staff will never ask you for one. 9.2 What your profile then says ------------------------------- Your profile and your record pages carry the line "Verified .edu email, checked October 2026", with the month and year of the check. "Verified" in that line means one thing: we sent a code to the mailbox and the code was typed back to us. Definitions gives the word that meaning wherever our documents or the site use it. The line means what it says and no more. It does not say that we confirmed your identity, your age, your enrolment, your major, your year, your grades, your degree or your standing with your college. You must not describe it to anyone as more than it is. In particular, do not call yourself a "verified student". 9.3 The yearly re-check ----------------------- About once a year we ask you to confirm your college address again. Currently: The yearly re-check. Columns: when, what happens. When | What happens ------------------- 30 days before the anniversary of your last check | A notice appears in your account and on your home page Any time from then | You press "Send me a code", a code goes to your college address, and you enter it. The date in the line moves forward The anniversary | The check is due 30 days after the anniversary, if the check has not been done | The account becomes lapsed 9.4 If the check lapses ----------------------- A lapsed account keeps its Record, its record pages, its tools, its settings and its data. You can still sign in, download your data and close the account. What pauses, at present, is taking part: entering The Shop, sending nods and making new submissions. They resume when the check is done. The college email line changes to say when the address was last checked, for example "School email last checked October 2026". A lapse is not a penalty. It says nothing about your conduct, it withdraws nothing from your Record, and it is what happens to most members some time after they graduate. 9.5 Coming back from a lapse ---------------------------- Complete the check with a code to the same address, or, if you now hold an address at another listed college, move the account to it (section 9.6). At present there is no time limit on coming back. 9.6 Changing your address or moving college ------------------------------------------- You can change to another address at the same college, or move to a different listed college, by proving the new address with a code. To protect your account: - you must have signed in recently with a passkey; - we tell your old address about the change; - the change waits before it takes effect (currently 72 hours), and you can cancel during the wait; - there are limits on how often you can do it (currently two address changes a year, and one move between colleges a year). A new address must meet the same conditions as at sign-up, including the list and the held-back states. After a move, the college shown beside your name is the new one. If you can no longer get mail at the old address, the account page has a route for that. The old address is still told. 9.7 We do not contact your college ---------------------------------- We send mail to your college address only to you. We have no arrangement with your college and we tell it nothing about you. Your college's own rules about using its email system are yours to follow. 10. Graduation and afterwards ============================= 10.1 Nothing changes on the day ------------------------------- We do not know when you graduate and nothing happens to your account when you do. You are a recent graduate, and your account carries on. 10.2 While your college address works ------------------------------------- You can keep completing the yearly check and taking part as before. 10.3 When your college closes the address ----------------------------------------- Colleges differ. Some close a graduate's mailbox within months, some keep it for a year or two, some keep it for life. When yours stops receiving mail, the next yearly check cannot be completed and the account lapses as in section 9.4. An example. Maya joins in October 2026 and graduates in May 2027. Her check comes due in October 2027; her mailbox still works, so she completes it and the line reads "checked October 2027". Her college closes the mailbox in June 2028. In October 2028 the check comes due and she cannot complete it. Thirty days later the account lapses. Her record pages still open for anyone with the links, and the line on them now reads "School email last checked October 2027". 10.4 What a lapsed graduate keeps --------------------------------- - Your Record, and every record page, link, code and QR code you have given out. They keep working. - Your public page, directory listing and search-engine setting, as you left them. You can still change who sees each item. - The Workbench and your saved work. - The right to download your data and to close your account. At present we do not close an account only because its check has lapsed. We may set a period in future. If we do, we aim to tell affected members before it applies. 10.5 Before your college closes your mailbox -------------------------------------------- Three things are worth doing while the address still works. 1. Add a second passkey on another device. You sign in day to day with a passkey, and emailed codes go to your college address. If the mailbox is gone and you lose every passkey, we may not be able to get you back into the account. 2. Decide what you want public, and set each item accordingly. 3. Download a copy of your data if you want one. 10.6 Going on to another college -------------------------------- If you start a graduate program, or another degree, at a listed college, move your account to your new address. The account, the Record and the items stay the same. The college shown beside your name becomes the new one. 11. New accounts ================ 11.1 The first days ------------------- A new account has lower limits for a short time. Currently, an account less than a week old cannot send links and cannot make its public page public, and some things, such as joining the pool of readers, open only after a longer wait. These limits apply to everyone and are there because new accounts are where most abuse starts. 11.2 When sign-ups are paused ----------------------------- Before Tillyard opens to students, joining is closed for everyone and the join page offers the early list instead (Privacy Notice, section 3.13). When the site is near the limit of what it can carry, new sign-ups may be put on a waiting list for a while. That is about capacity and not about you. Sign-in, reporting and the removal forms are kept running first. 11.3 If the form is a barrier ----------------------------- If the sign-up form or the bot check is a barrier for you because of a disability, write to accessibility@tillyard.org. We aim to find another way for you to complete it. 12. When an account is not eligible =================================== 12.1 How we come to know ------------------------ - The member tells us. - Another member reports it, for example that an account may belong to someone under 18. - A parent, a teacher, a college or an authority tells us. - Something the member wrote points to it, such as their grade or their high school. - Staff notice it while handling something else. - The site finds two accounts that appear to belong to one person. 12.2 The pause -------------- We may pause an account while we look. A paused member cannot enter The Shop, exchange notes, nod, submit work or take part in sessions. They can still download their data and close the account. We may hide their public pages while we check; record pages then read "no longer listed". A pause is a precaution. It is not a finding. 12.3 The look ------------- A person on our staff looks at what we have. We may ask the member a question, ask them to confirm a statement again, or ask them to complete the email check early. We do not demand identity documents. We decide on the information in front of us. 12.4 What we may decide ----------------------- What we may decide. Columns: what we find, what we may do. What we find | What we may do ----------------------------- The concern was unfounded | Lift the pause. Nothing counts against the member The member is under 18 | Close the account and erase its information without the usual wait (section 4.7) The member is a high-school student | Close the account. They are welcome when they are 18, have finished high school and hold an address at a listed college as its student The member is not and never was a student or recent graduate of the college | Close or remove the account, depending on whether the false statement looks deliberate The member is outside the United States, or in a place whose law we cannot meet | Close the account The name is not the member's own | Ask for it to be corrected, or remove the account where the name was chosen to mislead A second account | Section 8.4 The member was removed before | Remove the new account We cannot tell | Keep the account paused, or close it We aim to tell the member what we decided and which rule was involved. We do not tell them who made a report. 12.5 Closed for eligibility, or removed for conduct --------------------------------------------------- The two are different. Where an account ends only because the member does not meet a condition, and there was no deliberate falsehood and no other misconduct, we aim to treat it as closed and not as removed, so that the person can join again when they become eligible. Where a member lied to get in, or used the account to break other rules, we may remove it, and a removed person may not return without our written permission. 12.6 What closing or removal does to a Record --------------------------------------------- The member's record pages read "no longer listed", or "withdrawn" for an item that was withdrawn. Titles are retired. A paper the member wrote alone is withdrawn, and their name is taken off shared work. The Record and Verification Policy and the Author Agreement and Licence give the detail. Where we find that an item rested on a false statement about eligibility, for example a paper read by "students at other colleges" where the author was not a student at all, we may withdraw the item as well. 12.7 An honest mistake ---------------------- If you joined in good faith and then realize you do not meet a condition, close your account or write to support@tillyard.org. Telling us yourself is not held against you. 12.8 A second look ------------------ A member whose account is paused, closed or removed for eligibility can ask once for a second look. The Reporting, Enforcement and Appeals Policy says how. A second look does not restore the account while it is being considered. 12.9 Reports made in bad faith ------------------------------ Reporting someone as under 18, or as not a student, when you know it is untrue, in order to get them paused, is misuse of the report control. Reports are limited and weighted so that they cannot easily be used as a weapon, and we may act on the account of a member who tries. 13. What we keep about eligibility ================================== The Privacy Notice and the Data Retention Schedule govern. This is a summary of the parts that concern eligibility, as they stand at present. What we keep about eligibility. Columns: what, kept?, for how long. What | Kept? | For how long --------------------------- Your date of birth | No | It is discarded in the step that evaluates it That the 18-or-over check was done, and when | Yes | While your account is open Your answer to the question about your studies | Yes | While your account is open Your college email address and college | Yes | While your account is open The date of your last email check | Yes | While your account is open. It is shown, by month, in the college email line The statements you agreed to, with their versions and dates | Yes | While your account is open, and for a period afterwards An address on a waiting list | Yes | Until shortly after we write to you, and not beyond a year A protected record that recognizes the email address of a closed account | Yes, without the address itself | 90 days for an account closed in good standing; longer where other members had blocked the account, a report was open, or we removed it Identity documents, selfies, face or voice data | Never collected | Anything from your college | Never collected | Changes to this document ======================== We may revise this policy. When we do, we change the version number and the effective date at the top. The conditions in force when you join apply to your joining. Later versions apply to your continued membership from their effective date. Where a change would make existing members ineligible, we aim to tell them through the site before it takes effect and to say what it means for their Record. Contact ======= - To ask for a college to be added, or about joining: support@tillyard.org - If you think an account belongs to someone under 18: the report control on that member's card, or support@tillyard.org - A barrier in the sign-up form: accessibility@tillyard.org - If you think someone has used your college address or your account: security@tillyard.org - To dispute a decision or correct something, with or without an account: tillyard.org/dispute - Legal notices: legal@tillyard.org, or by post to Tillyard, 10602 York Rd SW, Etna, Ohio 43062